Frank, we are very happy with your service. Our test mechanic has checked the controllers, ...

~ Tony N. Excellent United States

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Repair Process

Our lead technician will evaluate your repair and provide a detailed assessment. If your unit cannot be repaired, we will notify you. Standard repairs typically take 2-4 weeks, and once completed, your repaired unit will be securely packaged and returned to you.

Repair Checklist

  • Thorough Part Cleaning - We carefully clean each part to ensure optimal performance and longevity.
  • Detailed Visual Inspection - A comprehensive visual check is conducted to identify any obvious signs of wear, damage, or potential issues.
  • Current Settings Recorded - Before any adjustments, we make sure to document your device's current settings for accuracy.
  • Customer Configuration Backup - Your custom configurations are securely backed up to ensure that no personalized settings are lost during the repair process.
  • Check and Replace Out-of-Tolerance Components - We inspect all components, and any that fall outside of the recommended tolerance levels are replaced with high-quality parts.
  • In-House Performance Testing - Your unit undergoes rigorous testing in-house to ensure it is functioning at peak performance.
  • Settings Restored - Once the repair is complete, we restore your device to its original settings for a seamless experience.
  • Customer Configuration Restored - We also ensure that your personal configurations are restored, so your device feels familiar and ready to use.
  • Quality Control Check Passed - Finally, your device passes a thorough quality control check to confirm it’s performing as expected before we return it to you.

If you need to repair an item, please contact us at sales@dcscenter.com for a quote, or give us a call at (800) 793-0630.

Go Green and Repair!

Repairing automation equipment extends its lifespan, reducing the need for new equipment to be manufactured. This reduces the amount of electronic waste generated, which often contains hazardous materials that can leach into the environment if not properly disposed of.

  • Reduces waste
  • Conserves Resources
  • Reduces Energy Consumption
  • Promotes Sustainable Practices